Breaking down our process

  • 1. Contact Us

    Reaching out to us is the first and most important step. Connect with our friendly team via:

    • Phone: +61 02 9729 1127
    • Email: office@aandswelding.com.au
    • Live Chat: Available on our website.


    We’ll gather your contact details, location, and details of your equipment or service needs (e.g., general service or repair).

  • 2. Bring In Your Equipment for Service or Repair

    Once we’ve discussed your needs, we’ll recommend the best way to get your equipment to our facility in Smithfield, NSW. Transport options include:

    • Self-Arranged Drop-Off & Pick-Up: Fastest option, with no added cost.
    • Courier Drop-Off & Pick-Up (Light Equipment Only): Quick and cost-effective for smaller items.
    • Domestic Freight (Light & Heavy Equipment): Affordable Australia-wide service.
    • International Freight (Light & Heavy Equipment): Comprehensive global reach with higher costs.

    You can arrange transport independently or let us organise it (at cost).

  • 3. Assessment & Quote

    Our specialists will inspect your equipment to ensure a quick turnaround. You’ll receive:

    • Repair Assessment: A detailed quote covering all costs to restore your equipment.
    • Servicing Needs: Recommendations and associated costs for necessary fixes or adjustments.


    If transport was organised through us, these costs will be included in your quote.

  • 4. Service, Repair & Collection

    With over two decades in the industry, we’ll complete all work quickly and reliably. After servicing or repairs are done:

    • For Self-Arranged Drop-Off & Pick-Up: Collect your equipment during business hours.
    • For Courier or Freight Shipping: We’ll organise the return using the previously agreed transport arrangements.


    We’ll notify you as soon as your equipment is ready for collection or dispatch.

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STEP BY STEP

Our Servicing / Repair Process

1. Disassembly & Dust Removal

Our process begins with disassembling the equipment and thoroughly removing any accumulated dust and debris from internal components to ensure a clean inspection.

2. Investigation & Assessment

We utilise our custom bench-testing units to evaluate data outputs, identifying potential problems or inconsistencies (e.g., blown diodes, missing components, or fluctuations in current, voltage, and amperage).

3. Fault Repair & Testing

After diagnosing issues, we use in-stock spare parts for quick and cost-effective replacements. If necessary, we order specialised components.

Once repairs are complete, we perform a thorough weld test to ensure optimal performance under varying conditions, such as gas types, modes, voltage levels, and environments.

4. Labelling & Documentation

The final step includes reassembly, a final clean, and categorising the repaired components for return. We provide all relevant documentation, including invoices, warranties, and maintenance records, to ensure compliance with SafeWork standards.

Brands we've worked on for over 22 years

  • UNIMIG

  • BOSSWELD

  • Kemppi

  • Lincoln Electric

  • ESAB

  • CIGWELD

  • WIA

  • Miller

  • Weldclass

  • Nitto Kohki

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Organise a Service / Repair

As a proud small family business, we are committed to supporting our community. We warmly welcome you to join our A&S family by bringing in your equipment for repair. Experience fast, affordable, and honest servicing from our friendly and skilled team.

For assistance, feel free to contact us via phone during business hours at +61 (02) 9729 1127. Alternatively, reach out through our live-chat feature or email using the contact form below.

Contact Us
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